The Terms tab provides a summary of the agreement between your organization (the Payer) and Autoagent Data Solutions, LLC. By accessing data and services through the Autoagent system, you and your organization agree to abide by the terms and conditions that govern how the platform may be used.
Here's an overview of the key provisions:
1. Agreement Acceptance
By selecting “I Accept,” you and your organization agree to the terms set by Autoagent. Your access is tied to your user ID and may not be shared or transferred.
2. Term of Agreement
These terms remain in effect for as long as you log in and use the Autoagent system.
3. System Access and Availability
Autoagent provides continuous access to its platform except during scheduled maintenance or disruptions outside of its control (e.g., internet outages, cyberattacks).
4. Data Access
Once your access to a contracted Tax Office is approved, you can view property tax data as supplied to Autoagent. The data is provided "as is" and Autoagent is not responsible for its accuracy—the Tax Office is.
5. Data Validity and Ownership
Autoagent validates data to the extent possible, but ultimate responsibility lies with the Tax Office. All intellectual property, including software, tools, and data created or hosted by Autoagent, remains Autoagent’s property.
6. Fees
Fees for subscriptions and file downloads are outlined in Autoagent’s pricing plans. Subscription access is time-limited and based on the number of payments the Tax Office allows per year. Additional charges may apply if usage exceeds limits or extends past the subscription period.
7. Customer Support
Basic support is available 24/7 via phone or email. Advanced support requiring extra technical resources may incur additional charges.
8. Development Work
Custom development services are available at a fixed hourly rate. Any work done is owned by Autoagent but licensed for the customer’s use on the platform.
9. Programming
Autoagent does not access your internal systems and takes precautions to ensure no harm is caused to them via its data.
10. Payments to Tax Offices
All tax payments must be made directly from your financial institution to the Tax Office. Autoagent facilitates the process but does not transfer funds.
11. Payment to Autoagent
You are responsible for timely payment of all service fees. Late payments may result in account suspension.
12. Ownership and Use of Information
Information uploaded to Autoagent (like company details and user accounts) may be used to improve communication and services. Autoagent retains all rights to its system and tools.
13. Limitation of Damages
Autoagent’s liability is limited to the amount you’ve paid for services. It is not liable for indirect damages, lost profits, or issues caused by inaccurate Tax Office data or third-party attacks.
14. Severability
If any provision is found unenforceable, the rest of the agreement remains valid.
15. Payer Responsibilities
You must use the Autoagent platform responsibly and only for permitted purposes. Unauthorized sharing, malicious use, or disruption of services is strictly prohibited.
16. Governing Law
This agreement is governed by the laws of the State of Florida. All legal matters will be handled in Florida courts.
17. Amendments
Autoagent may update these terms. Any changes take effect after you accept the updated terms. Fee changes apply only to future services or additions to your portfolio.
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